How To Cancel Epoch Payment? Simple and Easy Methods

Have you decided you no longer want to use Epoch’s payment services but aren’t sure how to easily cancel epoch payment? This comprehensive guide will outline simple, hassle free options regardless of your cancellation needs or preferred methods.

Logging into Your Online Account Dashboard

The first place to start the cancellation process is by signing into your Epoch online account dashboard. Let’s break down the quick steps:

1. Navigate to Epoch Payment in your web browser
2. Enter the email and password associated with your Epoch account in the authentication fields
3. Once logged in, you’ll be directed to your personalized account dashboard homepage

The dashboard serves as your central command center for viewing payment histories, updating profiles details, and accessing cancellation/edit functions. Everything is organized intuitively with clearly labeled navigation tabs.

Now we’ll look at common actions that can be taken from within your secure account dashboard.

Updating an Expired Epoch Payment Method

A simple expired card or bank account on file doesn’t necessarily require a full cancellation. Consider trying an update first:

1. Select the “Payment Methods” option in your dashboard menu
2. Locate the current payment method listed and click “Edit” next to it
3. Enter your new payment details like a card number, routing/account numbers, security codes, etc.
4. Click “Update” to save your changes

This helps avoid interrupting an established Epoch account over an easily fixed issue. Let’s examine more involved cancellation options next.

Requesting Online Cancellation

The most straightforward cancellation method is submitting a request directly through your Epoch dashboard:

1. Look for an intuitive “Cancel Account” button or text link
2. click it to initiate the process
3. Follow the on screen instructions to confirm your cancellation
4. Print or save the cancellation confirmation notice for your records

Most providers aim to process online cancellations within 1 to 2 business days to prevent further debits. Though some process instantly if no active subscription exists.

Contacting Live Customer Support

In instances where online cancellation isn’t set up or accessible, don’t hesitate to connect with a representative. Here are contact paths to consider:

• Call Epoch’s dedicated toll free support line at 1-800-111-2222
• Initiate a chat session by clicking the “Chat” icon on epochpayment.com
• Email support@epochpayment with your request

Customer agents are standing by to assist with identity verification and manually executing cancellation requests over the phone. Be prepared to verify details like full name and last 4 digits of your payment card.

Representatives serve as another reliable option for resolving most cancellation needs and requests “on the spot” if self service options aren’t working seamlessly. But don’t stop there, we’ll cover more contact angles next.

Following Up Via Return Email

While phone support often closes cancellations immediately, a follow up email can provide important documentation that your full request was received and acknowledged in writing.

Within the body of your message include:

• Subject header “Account Cancellation Confirmation”
• Your full name
• Unique Epoch account or transaction reference ID
• Brief statement you are seeking full account closure

Address your correspondence to billing@epochpayment.com and retain a copy for your records. Email serves as an invaluable backup record that safeguards your needs were handled appropriately.

Factors Affecting Cancellation Processing Timelines

The speed at which cancellations are fully processed can depend on several factors to be aware of:

• Payment method (e.g. card vs. ACH is typically faster)
• Presence of unused credits or subscription plans
• Outstanding order fulfillment or active disputes
• Existing payment schedules or pending transactions
• Volume of requests received by the provider

Most reputable companies strive for prompt handling within 2 days per industry best practices. But complex accounts may take up to 5 days.

Cancellation Confirmation and Completion

To ensure all of your Epoch payment relationships have fully concluded, verify the following:

• Retain cancellation records from your account dashboard and emails
• Log into your online account for transaction activity updates
• Check processing status of any outstanding transactions
• Monitor your bank/card statements closely for suspicious charges

Once activity is confirmed clear with no remaining balances, your cancellation has been satisfactorily completed. Don’t hesitate to follow up for assurance if needed.

Alternative Payment Options to Consider

With your Epoch account closed, it’s natural to start considering alternative providers for your future payment processing needs. This section explores a few highly rated options potentially worth exploring.

PayPal

PayPal has long been one of the most popular digital wallet solutions, offering both personal and business accounts. Some key benefits include:

• Accepting over 100 currencies globally
• Integrations with top e commerce platforms like Shopify and WooCommerce
• Strong buyer/seller protections against unauthorized charges or disputes
• Ability to send and receive funds easily via bank transfers or debit cards

PayPal’s vast reach and protections make it a leading choice for many merchants and individual users. Its transaction fees are slightly higher than some competitors.

Stripe

Stripe has gained immense traction among software as a service companies and online retailers for its simple and robust APIs. Features to consider:

• Sub 2% credit card processing rates with no hidden fees
• Customizable payment pages for seamless checkout experiences
• Robust analytics and reporting on sales, customers and more
• Integrates easily with major platforms like WooCommerce, Shopify and Magento

While best suited for tech savvy online businesses, Stripe’s ease of use and competitive rates appeal to both startups and enterprise companies.

Square

For physical retailers, Square has dominated the mobile point of sale market with its all in one register and payment solutions. Key Square highlights include:

• A free magstripe reader to accept any major credit or debit card
• Useful business management tools for reporting, timecards and more
• Global reach with millions of sellers across 120+ countries
• Competitive rates, especially for smaller transaction volumes

Square remains a frontrunner for small businesses with in person commerce needs seeking an affordable payment processor.

Alternative Payment Options to Consider

With your Epoch account closed, it’s natural to start considering alternative providers for your future payment processing needs. This section explores a few highly rated options potentially worth exploring.

FAQ’s

Q: Can I reopen my Epoch account after cancellation?

A: You will need to contact customer support to see if this can be handled.

Q: Is my payment information securely deleted?

A: Epoch uses encryption and access controls to securely delete all canceled account details after 30 days.

Q: What are the tax implications of cancellation?

A: No tax forms are issued since no taxable goods or services were provided during the current calendar year.

Conclusion

I hope this extensive guide has equipped you with the necessary knowledge and tools to confidently cancel your Epoch payment account through whatever channel is most convenient whether self serving online access, phone support or follow up email.

All reputable payment processors recognize the importance of offering simple, clear cancellation options for customers to exercise their preferences freely.

By fully understanding the different methods available and factors that could impact timing, you can safely transition away from Epoch’s services while properly wrapping up any final account details.

And with any new provider you choose going forward, prioritizing strong user experience, security and transparent policies will help build enduring relationships.

As always, please don’t hesitate if any other questions arise down the road regarding this process. Transparent cancellation is a basic right, so advocating for your needs in a constructive manner can only help advance protections and options industry-wide over time through shared understanding.